Privacy Policy

This Privacy Policy explains how Data Angler Pty Ltd (ABN 63 703 525 106) (“Data Angler”, “we”, “us” or “our”) collects, holds, uses and discloses personal information. It applies to our website at https://dataanglerau.space and to the professional business and consulting services we provide from Melbourne VIC to clients across Australia.

1. Our commitment to the Australian Privacy Principles

We are bound by the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) set out in Schedule 1 of that Act. The APPs govern how personal information must be collected, used, disclosed, stored and secured, and how individuals may access and correct the information held about them. We manage personal information openly and transparently in accordance with APP 1 and APP 2, and this policy is published in a clear and plain form as required by the APPs.

2. What personal information we collect

Depending on how you interact with us, the personal information we may collect includes:

• your name, business name, email address, role and other contact details you provide;
• information submitted through enquiry, quote request and contact forms on our website;
• records of correspondence, including emails you send to ceo@dataanglerau.space;
• billing, invoicing and payment records relating to engagements with us;
• documents and materials you share with us so that we can deliver consulting services;
• technical information such as IP address, browser type, device type and the pages you view on our website.

We do not collect sensitive information (such as health information, racial or ethnic origin, political opinions or religious beliefs) unless it is reasonably necessary for one of our functions, you have given your consent, or we are otherwise permitted or required by law. We do not knowingly collect information about children.

3. How we collect personal information

Where reasonable and practicable, we collect personal information directly from you — for example, when you complete a form on our website, send us an email or work with us during a consulting engagement. We may also collect personal information from:

• our website, including through cookies and analytics tools;
• publicly available sources, such as business registers and professional listings, where reasonably necessary for prospective client research;
• third parties you have authorised to provide information to us, such as your accountant or professional advisers.

If we receive personal information that we did not solicit and it is not reasonably necessary for our functions or activities, we will destroy it or ensure it is de-identified where lawful to do so.

4. Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information so that we can:

• respond to your enquiries and prepare quotations for our services;
• deliver professional business and consulting services to you or your organisation;
• manage client relationships, engagements, billing and record-keeping;
• meet legal, accounting, taxation and regulatory obligations;
• improve our website, services and client experience;
• send administrative or service-related communications you have requested.

We will not use or disclose personal information for direct marketing unless permitted by the APPs, and where such communications are permitted, every message will include a simple way for you to opt out of receiving them.

5. Disclosure of personal information to third parties

We do not sell or rent personal information. We may disclose personal information to third parties where reasonably necessary for the purposes described in this policy, including to:

• service providers who host our website, email and document management systems;
• professional advisers such as accountants, auditors and lawyers engaged by us;
• payment and bookkeeping platforms used to issue invoices and receive payment;
• government agencies, regulators or law enforcement bodies where we are required or authorised by law.

Where we engage service providers to handle personal information on our behalf, we take reasonable steps to ensure those providers handle it in accordance with the APPs and our instructions.

6. Overseas disclosure

Some of the cloud-based systems we use may store or process data on servers located outside Australia. Where personal information is likely to be disclosed to an overseas recipient, we take reasonable steps in accordance with APP 8 to ensure that the recipient does not breach the APPs, including by relying on contractual safeguards with our providers.

7. Security and retention of personal information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include password-protected systems, access limited to personnel who need the information, encryption in transit where available, and the use of reputable hosting providers.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law (for example, record-keeping obligations under the Corporations Act 2001 (Cth)). When information is no longer required, we take reasonable steps to destroy it or ensure it is de-identified.

8. Cookies and website analytics

Our website uses cookies and similar technologies to understand how visitors use the site, remember preferences and improve performance. Most browsers allow you to refuse or delete cookies through their settings; if you block cookies, some features of the website may not work as intended. Analytics data is used in aggregate form and is not used to identify individual visitors.

9. Access to and correction of your personal information

Under APP 12 and APP 13, you may request access to the personal information we hold about you and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email ceo@dataanglerau.space with details of the information you are seeking or wish to correct. We will respond within a reasonable period, and there is generally no charge for making a request. In limited circumstances the APPs permit us to decline a request; if that occurs, we will explain our reasons and the options available to you.

10. Complaints and enquiries

If you have a question about this policy, or you believe we have breached the Australian Privacy Principles or the Privacy Act 1988 (Cth), please contact us:

We take privacy complaints seriously. We will acknowledge your complaint promptly, investigate it fairly and respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services or the law. The current version will always be published at https://dataanglerau.space/privacy.html.